Compliance controls that are enforced, not just documented
Policies become switches the software respects on every contact and every record.
Updated 2026-10-20
Contact discipline
- Per-channel consent and opt-out (SMS, email, WhatsApp) checked before every message.
- Permitted send window and a maximum collection messages per borrower per week.
- Approved templates only; a different user approves each template.
Records and rights
- Legal holds that cascade to related records and block disposal.
- Retention schedules with a second-person disposal approval.
- Data-subject request workflow: verify identity, export, assess and propose erasure.
- Complaint and dispute SLAs with ownership rules.
- Versioned regulatory rule register for your compliance team.
The software helps teams enforce their own policies. It does not provide legal advice and is not a certification of compliance; have qualified personnel review your configuration.
Questions
Does using this software make me compliant?
No software can do that alone. It provides controls and evidence; compliance depends on your policies, configuration and the laws that apply to you.