Maker-checker approvals for every decision that moves money
Segregation of duties is enforced by the software, not by good intentions.
Updated 2026-10-20
What needs a second person
- Settlements and repayment arrangements (two levels when the discount exceeds your threshold)
- Write-offs
- Balance adjustments and payment reversals or refunds
- Legal referrals and message templates
- Data disposal proposals
Rules the system enforces
- The proposer can never approve their own request.
- Approvers must hold the matching permission; second-level approval needs finance authority.
- Every decision stores who, when and why, and appears in an exportable audit trail.
- Sensitive account actions re-ask for password and a two-factor code.
Questions
What is maker-checker?
Maker-checker (four-eyes) means one person prepares a sensitive action and a different, authorised person approves it before it takes effect.